The Water Heaters Plus Service Difference
It’s not enough to simply ensure your installation goes well and the equipment is operational. One of the most intimate acts a person can extend is to invite someone into their home. We are honored by your trust in us, and promise not to let anyone in your home that we would not welcome in ours. Our service professionals undergo a rigorous background check, and are provided with a lettered uniform and a marked service vehicle. When a member of our team approaches your home, you can rest assured that you are in the care of a trusted professional.
We deepen our level of service with a simple understanding that issues can occur at any moment, and rarely in good timing. The last thing you need in critical moments is the added stress of inflated and meaningless additional charges. We will take care of you throughout the process, and can provide same day installation at no extra cost, even in the evenings and on weekends.
Our Price Guarantee
Our pricing structure is simple and straight-forward; we make sure you understand the process and confirm your expectations before the work begins. Having achieved a maturity in the industry, we understand what is standard and non-standard and can provide a quote that is guaranteed, without the risk of hidden fees. The caution here is an honest price may appear higher than what many other companies provide; however, we firmly promise to share the truth of your circumstances with you. We will not entice you with a low quote, only to present you with a large, unmanageable debt when the job is complete. Helping you understand the true scope, providing realistic pricing and helping you to be comfortable before the work begins is foundational for us. These are among the principles that have enabled Water Heaters Plus to achieve the 2009 Super Service Star Award with Angie’s List, and maintain an A+ rating with the Columbus Ohio Better Business Bureau, and why you can trust us in your home.